Review Verification Policy | Shopps.in Official Authenticity Standards

Review Verification Policy

Ensuring Transparency in the Indian Luxury Furniture Market

At Shopps.in, we manufacture high-end SS 304 PVD-coated furniture for a discerning clientele. We believe that trust is the foundation of luxury. This policy outlines how we ensure every review on our platform represents a genuine, high-value purchase.

1. The Verification Gold Standard

Unlike open-access third-party review sites that allow anonymous or unverified entries, Shopps.in only publishes feedback that meets the following "Triple-Check" criteria:

  • Unique Order ID (SH-XXXX): Every review must be linked to a valid Shopps.in invoice for SS 304 furniture or custom decor.
  • WhatsApp Media Confirmation: We verify the authenticity of the review through our official WhatsApp concierge, where clients share "in-home" photos of the installed products.
  • Material Technical Match: The review must correspond to the specific technical specifications (e.g., PVD Titanium Gold, Marble Grade, or SS 304 thickness) ordered by the client.

2. Handling Unverified Third-Party Feedback

We are aware of the rise in "reputation extortion" and spam on global platforms like Trustpilot or generic forums. Shopps.in reserves the right to classify reviews on these platforms as "Unverified/Fraudulent" if:

  • The reviewer cannot provide a valid Indian phone number linked to an order.
  • The review contains generic complaints without specific mentions of SS 304 technical specs or PVD finishes.
  • The feedback is posted by accounts with no previous history of luxury decor engagement.

Consumer Advisory: Protecting Your Trust

Before making a decision based on third-party websites, we encourage our patrons to visit our Verified Review Gallery. There, you can see real photos of our dining sets and metal art in homes across Mumbai, Delhi, and Bangalore, directly verified by our logistics team.

3. Our Commitment to Quality

If a verified customer experiences a genuine issue with their PVD coating or SS 304 structure, our protocol is to resolve the matter privately via our 24/7 WhatsApp Support before public documentation. This ensures our brand reputation remains as polished as our steel.

Want to verify a specific review or order?

Contact Our Verification Team

© 2025 Shopps.in | Premium SS Furniture India | All Rights Reserved.

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